We aim to send your item out within 1-2 working days all Royal Mail tracked first class therefore postage prices are set as shown.
Parcels are usually arrive the next working day however not guaranteed, and can take upto 5/7 working days especially during the festive season.
As we send our items tracked, we as a company do not hold ourselves liable for any lost parcels, that will be part of Royal Mail which you can claim compensation for.
Unfortunately we do not accept returns on makeup, brushes and accessories such as eyelashes due to hygiene reasons.
Should your item arrived faulty which is highly likely as we throughly check the items. we require photographic evidence sent to firstname.lastname@example.org and you will get a response within 24 hours.